returns & Shipping
Returns & Exchanges:
We want you to love your purchase from CUFF CLUB If for any reason you are not completely satisfied, we offer hassle-free returns and exchanges within 30 days of purchase. Here’s how it works:
Returns:
Items must be returned unworn, unwashed, and with all original tags attached.
To initiate a return, please contact our customer service team at cuffclubuk@gmail.com to obtain a return authorisation and instructions.
Once your return is received and inspected, we will process a refund to the original method of payment within 3-5 business days.
Please note that original shipping charges are non-refundable.
Exchanges:
If you would like to exchange an item for a different size or color, please contact our customer service team to initiate the exchange process.
Exchanges are subject to availability. If the requested item is not available, we will issue a refund instead.
Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact our customer service team immediately for assistance.
Return Shipping:
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
We recommend using a trackable shipping method for returns, as we are not responsible for lost or missing packages.
Contact Us:
If you have any questions about our shipping and returns policy, or need assistance with a return or exchange, please don’t hesitate to contact our customer service team at cuffclubuk@gmail.com.
Thank you for choosing CUFF CLUB! We appreciate your support.